The COVID-19 virus has forced people around the world to stay at home and practice social distancing. This separation from friends, loved ones and co-workers can be a dramatic change to daily routines and can cause a great deal of stress for many.

Technology helps us stay connected, but even it is feeling the toll of this global pandemic. With increasing numbers of work-from-home employees and classrooms conducting distance learning, service providers around the globe are reporting bandwidth capacity is being used in massive amounts for extended periods of time. Many are seeing a significant slowdown in their internet speeds and are working to increase network capacity during the pandemic.

Additionally, some content providers – such as YouTube, Facebook and Netflix – are reducing bit rates to degrade the video quality they are sending so video streams don’t use so much bandwidth, but the results are helping only a little.

Summit Broadband remains committed to providing you with the voice, video and internet services you need to stay connected. Even with increased demand, our fiber-optic network is up to the task, and your experience will feel seamless.

Our team is working around the clock to keep “all systems normal” for your home life and connected lifestyle. As always, we’re here to help. If you have questions, our Summit Broadband Contact Center team is ready to lend a hand.

Thank you for being part of the Summit Broadband family and as a family, we’ll get through this together!