My Account has officially launched and is available for customer use. You can now manage your installation and service appointments, troubleshoot your services, upgrade your services without requiring a call, manage your payment options, and more! Click here to register or to log in.

Support Videos

Check below for video tutorials answering frequently asked questions.
Learn everything from how to pair your remote to resetting your Wi-Fi password.

How To: Navigate SBB IQ App Dashboard

How To: Use SBB View Remote

How To: Pair SBB Remote

How To: Use SBB View TV / IPTV Amino Set Top Box

How To: Troubleshoot Amino Set Top Box

How To: Pair Synergy Remote with TV

How To: Pair TiVo Voice Remote

How To: Reset Onbox Router

How To: Reset Wi-Fi Network Name and Password

Insights: What Causes Different Internet Speeds?

Still have questions? We can help.

Contact Support