Dear Valued Customer,
Summit Broadband provides high-speed internet, voice, and video services to commercial and residential customers, as well as ethernet and dark-fiber transport to enterprise and wholesale customers. Providing a superior customer experience since 1994, Summit Broadband operates its own fiber-optic networks, with a reach of more than 2,700 route miles, serving multiple industries and communities.
Effective April 8th, 2022, Summit Broadband will be providing you with the ultra-fast and reliable Internet, TV, and crystal-clear digital voice service you deserve. You are important to us, and we’ll do our utmost to make your transition from NexGen Connected Communities as seamless as possible.
While NexGen has the technology, customer service, and a strong customer base in place, the scalability of Summit Broadband will allow for a wider selection of services to enhance the customer experience. There are many new services we will be able to provide to you in the future and look forward to discussing those in more depth with you.
If you have any immediate questions or if you have any concerns about your bill or service, please continue to use NexGen’s existing toll-free number: 1-800-662-7600.
We welcome you as a Summit Broadband customer, and we look forward to serving you and your community with the best-in-class Internet, Voice, and Video service.
Summit Broadband & NexGen Connected Communities Executive Team