Twice a year, during the Spring and Fall, you may experience some degree of television interference due to a natural phenomenon known as “sun outages.” This Q&A will help you understand what they are and how they can affect your television service:
- What is a sun outage?
A sun outage is a temporary interruption in satellite signals caused by interference from solar radiation. The interference is caused when the sun is in direct line with a communication satellite and the sun’s radiation overwhelms the satellite signal.
- How do they affect my TV-viewing experience?
During this time, you may experience interference with picture quality and sound when watching television. Sun outages do not affect internet or phone service.
- When do they occur?
This Spring, sun outages are expected to occur between February 25 and March 14. Channels may experience outages during mid to late afternoon.
- How long do they last?
Sun outage interruptions can last from less than a minute to up to 15 minutes.