Move Your Contact Center to the Cloud

Contact Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, the Summit Broadband cloud-based model enables you to purchase services in a more efficient manner, buying only what you need.

Interactive Voice Response

IVR queueing functions through both easy attendant and premium auto attendant.

Call Routing Algorithms

Includes longest idle, round-robin and first available.

Administrative Dashboard

A robust administrative dashboard and reporting capabilities enable effective management and insight into call center performance.

Supervisor Features

Includes whisper, barge and listen.

Agent Portal

Shows performance against KPIs.

Moving Your Business
Into The Future

Providing a professional experience when your customers call it critical – it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a UCaaS solution can provide your business in this comprehensive data sheet.

Download Data Sheet

Interested in UCaaS Solutions?

Tell us about your business and your needs. Challenge us to solve your challenges.
Speak with a commercial solutions specialist today by filling out the below form or calling 877.244.0242.