Hurricane season is in full force, and it’s crucial to be prepared. The ability to keep you connected during the storm is our top priority. We’ve worked hard to minimize connectivity issues and have invested in technology to minimize weather-related outages. While these measures can’t eliminate every disruption, they can significantly reduce the duration of service interruptions.

We understand the importance of staying connected during and after a storm, and we’re committed to providing reliable service.

Once the storm has passed and it’s safe to do so, our technicians will assess the damage to our network and work diligently to restore service as quickly as possible.

Remember,conditions can quickly deteriorate, so it’s crucial to stay alert and prepared.

Safety Tips:

• Stay informed: Keep up with local weather forecasts and emergency alerts.
• Follow evacuation orders: If you’re in an evacuation zone, leave immediately.
• Secure your property: Bring in outdoor objects and secure loose items.
• Prepare an emergency kit: Have essentials like food, water, first aid supplies, and a battery-powered radio.
• Avoid downed power lines: Report any downed lines to your local utility company.

By following these safety tips and staying informed, you can help protect yourself and your community during hurricane season. For any inquiries related to your Summit Broadband service, you can reach our Customer Care team by chatting with us online at summitbb.com, emailing us at care@asksbb.com, or by calling us at 1-877-678-6648. Stay safe!