Move your contact center to the cloud

Contact Centers increasingly see the benefits of moving their infrastructure into a cloud-based environment. Since contact center equipment is costly to purchase and maintain, our cloud-based model enables you to purchase services in a more efficient manner, buying only what you need.

  • Interactive Voice Response (IVR)
    and queueing functions through both Easy Attendant and Premium Auto Attendant
  • Call routing algorithms
    Include longest idle, round-robin, and first available
  • Agent portal
    shows performance against KPIs
  • Supervisor features
    include whisper, barge, and listen
  • Administrative dashboard
    and reporting capabilities enable effective management and insight into call center performance

Moving your business into the future

Providing a professional experience when your customers call is critical - it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a UCaaS solution can provide your business in this comprehensive data sheet.

Download Data Sheet →

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