A wealth of capabilities to make your business more productive

  • Web portal
    Enables users to manage calls, calling features, faxes and voicemails; administrators can manage business level features
  • Desktop and mobile client/app
    Enables instant messaging and “presence” capabilities (if they are available or not) with your work group or entire company
  • Outlook integration, click-to-dial, and voicemail-to-email
    Integrates UCaaS into how you work every day
  • Call Manager
    Allows users to easily personalize the service to meet their individual needs — features like find-me/follow-me and simultaneous ring (with your mobile device)
  • Auto Attendant
    Is highly flexible and works in tandem with music-on-hold to play music or messages
  • Call logs
    Provide a detailed record of your business’s usage; also deploy account codes to track with greater depth
  • Optional features
    Includes contact center capabilities, call recording, and audio conferencing

Moving your business into the future

Providing a professional experience when your customers call is critical - it can be the difference between winning or losing business. So no matter how small your business, you should have access to professional features and functionality. Check out all the benefits a UCaaS solution can provide your business in this comprehensive data sheet.

Download Data Sheet →

Standard

  • Caller ID with Name
  • Speed Dial, Short Codes, Intercom Codes
  • Multiple Call Appearances
  • Multiple Call Treatments
  • Paging/Intercom
  • End User Web Portal
  • Business Call Manager (BCM)
  • Receptionist Features
  • Voicemail, Voicemail to Email

Premium

All features within the ‘Standard’ package, plus:

  • Presence
  • Instant Message
  • Call Jump
  • Contact Management
  • Outlook Integration
  • CRM Integration

Professional

All features within the ‘Premium’ package, plus:

  • Collaboration (Web & Video Conference)

Business-Level Features Included:

  • Admin Portal
  • Music On Hold
  • Account Codes
  • Multi Line Hunt Groups
  • Call Pickup Groups
  • Call Logs
  • Easy Attendant (Auto Attendant)

A la carte Extras:

  • Premium Attendant
  • Audio Conferencing
  • ACD (Call Center) – Agent Seat
  • Receptionist Soft Console
  • Call Recording
  • ACD (Call Center) – Supervisor Seat

Want more information?

Talk with one of our experts to find out which solutions would best fit your business goals.

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